Customer Water Service Line Inventory

Attention Houlton Water Company Water Customers!
We are committed to providing you with clean, safe and reliable water. As part of our efforts to maintain and improve our water quality, you will soon receive a letter in the mail with important instructions on how to participate in a survey for the federally mandated EPA Lead Service Line Inventory.
Your participation is crucial in helping us complete this required inventory. Please keep an eye out for this letter and take a few moments to complete the survey as instructed.
Thank you for your cooperation and support in this important matter. If you have any questions, feel free to reach out to our customer service team.
- Houlton Water Company
Customers can also access the survey by clicking the link below.
A PDF Version of the mailed survey can be found here. LSI Survey Mailer

Special Meeting Notice 12/08/2023 12 Noon

Meeting Notice



“Special Meeting”


 Meeting to consider the 2022 American Rescue Plan Act Grant Award Contract Agreement Extension.

 Notice is hereby given that the Houlton Water Company (HWC) will hold a special meeting of the directors on Friday December 8th, 2023 at 12:00 P.M., at the HWC offices located at 21 Bangor Street, Houlton, Maine.

Following the executive session, the Board will return to the public meeting, which will be open to the public and all ratepayers or other interested parties wishing to attend.


Gregory F. Sherman, General Manager

                                                                                                                Houlton Water Company

08/21/2023 Advertisement to Bid – Waste Treatment Plant Generator Install & Building



 Notice is hereby given that the Houlton Water Company will receive sealed bids for the construction of the Houlton Water Company Wastewater Treatment Plant Standby Generator project located in Houlton, Maine in accordance with the Advertisement for Bids, Bid Form, Agreement, General Conditions, Supplementary Conditions, Specifications and Drawings.

Bids will be received by the Houlton Water Company, 21 Bangor Street, Houlton, Maine, 04730, until 2:00 PM local prevailing time on September 8, 2023 at which time the bids will be publicly opened and read aloud.

The work shall consist of, but not be limited to, the construction of the 24’ x 40’ Generator building and installation of owner supplied 500 kVA generator, removal/disposal of existing generator and other incidental work.

Electronic copies of the project documents to be used for bidding can be obtained by email request to:

Kirk Ball, PE

Acheron Engineering Services

153 Main Street

Newport, Maine 04953

Telephone:       207-341-2590


All questions and requests concerning this project should be made by contacting Acheron Engineering not Houlton Water Company.

This contract is expected to be funded in whole or in part by an American Rescue Plan Act Grant (ARPA) awarded by Aroostook County in the State of Maine.  Neither the County nor any of its departments, agencies, or employees is or will be a party to this contract.  The word “County” in the contract documents refers to the Aroostook County and all other involved funding agencies.

The contractor must comply with all Federal Requirements per the ARPA including submittal of pre-award certification regarding Lobbying.

The contractor must comply with Davis-Bacon (DB) and Davis-Bacon Related Acts (DBRA) as stated in the ARPA Supplementary Conditions.  All laborers and mechanics employed by the contractor and subcontractors on this project shall not be paid less than the prevailing wage rates contained in the wage determination published in the bidding documents.  Any laborers and mechanics not listed in the wage determination shall be paid at least as much as the lowest wage rate for other similar trade classifications already contained in the wage determination published in the bidding documents.

The Houlton Water Company resumes the right to accept or reject any or all bids and to waive formalities.

Bids must be placed in an envelope and sealed with the following information written on the outside: “Bid for Houlton Water Company 2023 Wastewater Treatment Plant Standby Generator Project.”

A pre-bid meeting will be held on August 31, 2023 at 10:00 AM at the Houlton Water Company Wastewater Treatment Plant, 135 Access Road, Houlton, Maine. All interested contractors are required to attend.

Generator Project Treatment Plant

May 30th Power Outage Alert

Power Outage Alert for Sub-Transmission Maintenance
When: Tuesday, May 30th starting at 1:00 pm for approximately two and one half hours.
Where: Foxcroft Road, Foxcroft Court, Maliseet Drive, Clover Circle, Pine Drive, Lowery Road, Smith Road, Currier Road, and Crawford Road.
Work will be done to repair a frayed conductor on the HWC 34.5kV sub-transmission line, which was recently discovered while patrolling the main electrical circuits. This will require an outage of a small portion of the 34.5kV line and the so-called Cooks Brook Substation located just south of Cook’s Brook off the Foxcroft Road.

Open Line Worker / Meter Reader Position

HWC currently has an opening for a Line Worker / Meter Reader.  This position is a 40 hour per week position 7:30 am to 4:30 pm, but requires availability during holiday, nights and weekends and eventually an on-call status once trained.  No prior experience is necessary as HWC will train the individual.  However, HWC also encourages any individual with prior line work experience to apply and their knowledge and experience will be taken into consideration.

Houlton Water Co. HPT Dec. 14 21 (002)